Frequently Asked Questions
FAQ
Answers before you check out
Compatibility, delivery, formats and support — the questions we are actually asked.
What exactly am I buying?
A digital document — operator, service, repair, parts or wiring — for farm machinery. Nothing physical ships. The product page states which document type you are getting.
How do I know it covers my machine?
Match the model, series, year and serial number from the data plate against the coverage listed on the product page. If anything is unclear, send us the product link and those details before you buy.
Is every file a PDF?
Most are. Some titles are supplied as an archive (RAR/7z) or a disc image (ISO), which need free software to open. The product page states the format.
When do I get it?
Immediately. The download link appears on the order confirmation page as soon as payment clears and is emailed to the address you used at checkout.
My download never arrived.
Check spam and promotions folders first. If it is not there, contact us with your order number and the email address you used and we will re-send access.
Can I print it?
Yes. The files are print-ready, so you can print the few pages you need for the workshop rather than the whole book.
Can I use it on more than one device?
Yes — download it to your phone, tablet and workshop computer. It is for your own use, not for redistribution or resale.
Do I get future updates?
No, unless the listing explicitly says so. You are buying the document described at checkout.
What if the manual is wrong or unreadable?
Tell us. If the document does not match what the listing described, we will make it right.
Can I get a refund?
Digital goods are delivered instantly, so refunds are handled case by case — see our refund policy and contact us with your order number.
Still not sure?
Send the product link with your model and serial number. A straight answer beats a returned order.
